Saturday, May 16, 2015

You're Not Alone

12 May 2015

It had been a difficult night struggling to reduce a high fever and when  the morning light met me with the need to consult Google for information on how to best manage this stubborn symptom.  As I logged on it became apparent that I was midst a major computer crash -- a victim of a strong virus.

Reality was quick to set in and my first thought pertained to my inability to access any personal banking information.  A plan "B" was not within my scope .... I was frantic as it was my understanding that the only way to take control of bank matters was to present myself at the bank to make withdrawals and deposits.

The fever had left me weak and unable to wheel myself to the bank and trying to reach bank personnel by phone was met repeatedly with voice messages requesting that I leave my telephone number and they would "get back to me".

A near major meltdown followed.  The saving grace was the fact that I recalled seeing a telephone number on the back of my bank debit card and dialed the number.  I was immediately greeted by a Customer Service Representative (CSR) and in doing so felt a great sense of relief and with hope that I could be assured I remained with access to my bank accounts and banking activity despite a non-functioning computer.

The bank employee proceeded to ask if I had signed-up for telephone banking benefits------I was unable to recall and could not respond with confidence.  The Customer Service Representative seemingly sensed my level of anxiety and offered to scan my records for confirmation of a telephone banking membership application.  Somewhat to my surprise,  I indeed had registered for this benefit several years ago.  With this news my extreme tension turned around to a sense of personal financial security.

Before having enough time to enjoy this moment of enlightenment, my path was quick to take another detour.
The CSR informed me that at the time of registering for the telephone banking program I had offered a three digit number .... a number that served as a password....such was followed by the question of my recalling the almighty password.

As I frantically leafed through a personal log of passwords, the CSR waited with great consideration and patience.  After several minutes, I heard the bank employee call to get my attention and offered me the opportunity to reset my password over the phone and informed me  that she would have to ask me for a family member name that I had applied to the original registering process.

With this information I was able to calm down due to the fact more than likely the family name I would have given would be that of my late twin, Melodie -- I presented the name without hesitation and it was readily accepted. The efficiency of providing the name was not reflective of coming up with the three digit number that  was yet to be resolved.

My mind was a blank and I turned my gaze to my immediate landscape only to find three digits appearing on the back of a greeting card next to my computer. Ah, success - the number was applied by the CSR and with delight,  I was back in touch with my banking information online.

The conversation with the bank employee ended with a sincere thank you and words of appreciation for her understanding and patience.

In the same moment of ending the phone reception, I quickly jotted down the notes pertaining to the conversation on the nearest piece of paper which happened to be the same back page of the greeting card from which I selected the three-digit number.  I had not recognized the greeting card and picked it up to have a look on the front......there, in very small print were the numbers I had taken from the back of the You're Not Alone" (see image above) and accompanied by an image of an angel.  Upon opening the card, I experienced splendid joy as it was signed by Melodie.  There was absolutely no doubt in my mind that she was with me through this difficult banking crisis (the card was one that she had given me many years ago and I had saved it as a special keepsake -- not knowing that it would serve me as it did.  This is but one of many, many ! incidents in which Melodie has been by my side !

For readers who have a loved one that they miss to the point their thoughts are reaching out for that individual, I encourage you to be mindfully aware of those moments in which you feel a strong coincidence has occurred.  Keep a journal of these events and you will see a commonality which will clearly point out that the love one you so dearly miss is by your side in the form of I  call a "spiritual energy". 

Remember:  You-re not Alone !!!!!!!!

.....Nightingale